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Shipping & duties
Where QUELVANI ships, shipping costs and times per country, sales tax, customs and import charges, and tracking.
Last updated October 29, 2026
We deliver to the United States and six other countries and regions. The delivery cost is shown in your bag and at checkout before you pay, in the same currency as your prices.
Where we deliver
| Country | Currency | Standard tracked delivery | Delivery time after dispatch |
|---|---|---|---|
| United States | USD | $6 | 3–7 business days |
| United Kingdom | GBP | £6 | 5–10 business days |
| Germany, Austria, Netherlands, Belgium, Luxembourg, France, Ireland, Finland, Italy, Spain, Portugal | EUR | 8 € | 5–10 business days |
| Denmark | DKK | 59 kr | 5–10 business days |
| Sweden | SEK | 89 kr | 5–10 business days |
| Norway | NOK | 89 kr | 7–12 business days |
| Switzerland | CHF | CHF 9 | 7–12 business days |
One flat rate per order, whatever you put in the bag. There is no express option at the moment.
When your order leaves
We pack and hand orders to the carrier within 1–3 business days of payment (Monday to Friday, US federal holidays excluded). You get an email with the tracking link when the parcel is on its way. Delivery times are estimates from the day of dispatch; carriers can be slower around public holidays and in remote areas.
We only sell items we have ready to send. There are no pre-orders.
Sales tax in the United States
Prices shown on the site exclude sales tax. For delivery addresses in Mississippi, Mississippi sales tax (7%) is added at checkout. For other US states, no sales tax is currently added. If that changes, the tax will be shown at checkout before payment.
Customs, duties and taxes outside the United States
Parcels to every country outside the United States cross a customs border. Your country may charge import VAT, customs duty or a carrier handling fee when the parcel arrives. These charges are not included in our prices or delivery cost, are set by your country’s authorities and are paid by the recipient to the carrier. If you refuse to pay them, the parcel is returned to us; we then refund the price of the goods, minus the delivery cost we paid in both directions.
Packaging
Each case or plate set travels in a slim paper box. Smaller pieces are sent in a paper mailer. Please recycle what you can.
Something wrong with the delivery?
If tracking stops moving for more than five business days, or your parcel arrives damaged, email support@quelvani.com with your order number and, for damage, a photo. We will trace the parcel with the carrier or send a replacement or refund.
Changed your mind instead? See Returns & refunds.